
Podcast interviews
with ASC medical directors, administrators, and clinical leaders sharing their firsthand experiences
Brought to you in partnership with our series partners
Featuring insights from

Through in-depth conversations with ASC medical directors, administrators, and clinical leaders, we're documenting real-world experiences with technology implementation, operational innovation, and strategic decision-making.
These aren't marketing stories—they're peer-to-peer insights from leaders who've faced the same challenges you're navigating today.

Austin F. Cheng, Gramercy Surgery Center

Austin F. Cheng is Chief Executive Officer of Gramercy Surgery Center, which operates two independent ambulatory surgery centers in New York City. His mother founded the business as the first wholly woman-owned, non-surgeon-owned multi-specialty surgery center in New York and ran it for 20 years. Cheng was an Army JAG attorney and had only planned to take over the centers for a few weeks before COVID-19 closed the country.
Cheng sees a market that finally understands what ASCs offer. COVID taught patients to ask about their options for where to have a procedure, and payers and self-funded employers have since started steering volume outpatient.
His take? ASCs should present themselves as added capacity for the healthcare system: another access point for patients, a lower total cost of care, and a way for physicians to stay independent. He thinks ASC leaders make that case far less often than they should.
Why higher-acuity cases make financial sense
and why cardiovascular is following total joints and spine
What IDR arbitration is doing to out-of-network payments
and why payers now scrutinize which providers centers allow
Why anesthesia coverage sits under the staffing problem
especially in dense urban markets
How he judges which technology is worth buying
and what makes him wait
What opening Saturdays did for capacity
and who benefits from a weekend block

Allison Stock, Surgical Management Professionals

Allison Stock has spent 20 years in ambulatory surgery centers in nearly every role. A nurse by background, she moved from bedside to nursing director to administrator, and now serves as Chief Operations Officer at Surgical Management Professionals, where she helps independent physicians build fully functioning surgery centers from the ground up.
Her read on the market is that the centers pulling ahead are not the ones with the newest equipment. They are the ones treating operational excellence, culture, and relationships as strategy rather than overhead.
Her take? In her view, the greatest opportunity in the space is helping independent physicians maintain a genuine voice in how their centers are run. When physicians can weigh in on what supplies are used and how cases are scheduled, they stay invested. When that voice disappears, so does the motivation that makes an ASC impactful.
Why protecting the independent physician voice is the biggest opportunity
she sees in the market
How to balance the growth private equity has fueled
with what can be lost
What operational questions centers need to answer
before taking on higher-acuity cases
Why implant reimbursement often gates service line growth
rather than clinical readiness

Dr. Jeffrey Roh, Excel Health

Dr. Jeffrey Roh has built his career at the leading edge of where surgery is heading. An orthopedic spine surgeon who trained in the Midwest, he now serves as Chief Medical Officer at Excel Health, where he is growing a surgery center business across Honolulu and Southern California.
Over the last few years he has observed a transformational shift in elective spine care procedures as they move into ambulatory surgery center settings, driven first and foremost, in his opinion, by patient preference.
His take? The move to outpatient is not only economical, it is safe. For well informed patients, the choice between a large open procedure with a multi-day hospital stay and a same day procedure through an incision the size of a pencil eraser is not much of a choice at all.
Why he sees care in the outpatient setting as safe
and, in his view, sometimes safer than the hospital
Where he draws the line today on case complexity in spine
and how that line keeps moving
Where he lands on robotics
and the barrier he sees to wider adoption
Why he is all in on AI
how his teams use it today, and where he thinks it goes next

Medtronic & Mindray

As ambulatory surgery centers take on higher-acuity cases and more complex procedures, monitoring decisions are becoming long-term infrastructure decisions. Medtronic acute care and monitoring's expanded collaboration with Mindray North America extends a long-standing hospital relationship into ambulatory surgery, integrating advanced monitoring technologies onto a single platform.
Their approach? Integrate industry-leading Medtronic parameters directly into Mindray's patient monitoring platforms as they are installed, so ASCs can open and operate as though they were in the hospital. The platform is modular and plug and play, letting centers activate only the technologies that fit their case mix and add parameters over time as complexity grows.
One system to manage
Lower total cost of ownership
Faster access to innovation
Simplified purchasing, implementation, and support
A single source of truth

Medtronic & Cardinal Health

Behind every seamless ASC operation is an invisible network of coordination. For Cardinal Health and Medtronic, that network runs on weekly supply chain meetings, monthly performance scorecards, and a shared commitment to making complexity disappear for ASC leaders.
Their approach? Strategic collaboration that addresses 70% of an ASC's formulary while maintaining elevated inventory levels and weekly touchpoints between teams—so problems get solved before ASCs even know they exist.
45-60%
cost savings compared to hospital outpatient department¹
One phone call resolution
for implementation challenges
Proactive opportunities
like the Microstream™ capnography agreement
Capital-light options
for easier technology integration
References 1. IQVIA Blog, March 2024; ResearchAndMarkets.com, U.S. Ambulatory Surgery Center Market Report, October 2024

Summit Health ASC

When Dr. Adam Thaler became Medical Director at Summit Health's ASC three years ago, he faced a reality every ASC anesthesiologist knows: managing complex airways without the safety net of a hospital's backup resources.
His solution? Making video laryngoscopy the standard for every intubation—not just difficult airways. Every. Single. One.
Zero
failed intubations in 3 consecutive years
55%
cost savings compared to competitive solutions¹
100%
staff adoption across all ORs
Eliminated clinical anxiety
about airway management²
References 1. Thaler A, Mohamod D, Toron A, Torjman MC. Cost comparison of 2 video laryngoscopes in a large academic center. Journal of Clinical Outcomes Management. 2021 Jul;28(4):174–179. 2. Kriege M, Noppens RR, Turkstra T, et al.; EMMA Trial Investigators Group. A multicentre randomised controlled trial of the McGrath™ MAC video laryngoscope versus conventional laryngoscopy. Anaesthesia. 2023 Jun;78(6):722–729.
Real conversations. Real data. Real advice.
ASC insights is a multimedia series featuring candid conversations with surgery center leaders about the challenges, innovations, and strategies driving success in ambulatory care- brought to you by Outcomes Rocket and Medtronic.
Each episode combines:

with ASC medical directors, administrators, and clinical leaders sharing their firsthand experiences

with specific metrics, implementation timelines, and ROI data

you can apply to your own technology evaluations and operational decisions

on what worked, what didn't, and what they'd do differently


Peer-driven content
Medical directors, administrators, and clinical leaders share their firsthand experiences.
Data-focused
Every case study includes specific metrics, ROI calculations, and measurable outcomes you can benchmark against your own center.
Actionable insights
From evaluation frameworks to implementation timelines, you'll get practical strategies you can apply immediately.
Technology-agnostic advice
While featured centers use Medtronic solutions, the decision-making frameworks and operational insights apply to any technology evaluation.
Explore the best insights from ASC leaders across the series, organized thematically.
A: No. While featured ASCs use Medtronic solutions, the decision-making frameworks, operational insights, and implementation advice apply to any technology evaluation. Our goal is to support ASC leaders with peer-driven content regardless of your current technology stack.
A: Absolutely. All case studies and podcasts are freely available to download and share with colleagues, administrators, and clinical teams.
A: We seek ASC leaders who have compelling stories about transformation, innovation, or overcoming common challenges—and who are willing to share real data and honest insights. If you have a story to tell, we'd love to hear from you.
A: Yes. While our first case study focuses on urology, we're actively seeking stories from orthopedic, GI, ophthalmology, pain management, and multi-specialty ASCs.
A: Episodes range from 20-40 minutes—designed to be consumed during a commute or between cases.
Our healthcare growth teams works closely with you to design strategies tailored to your unique goals and market dynamics, fully focused on growth.
Book a free strategy sessionTell us about the solutions, outcomes, and experiences that could help other ASC leaders make better decisions.
We review every submission and reply within two weeks. If your story fits an upcoming episode, we will be in touch to arrange a conversation.