Episode 6

Austin F. Cheng

Featured spotlight

The series created to support ASC leaders

Alexis Anderson
Vice President of Research and Insights
Outcomes Rocket
Austin F. Cheng
Chief Executive Officer
Gramercy Surgery Center

Episode 5

ASC insights

Real stories, real results, real impact

The series created to support ASC leaders

Lindsay Alexander
ASC Marketing Manager
Medtronic
Allison Stock
Chief Operations Officer
Surgical Management Professionals

Episode 4

ASC insights

Real stories, real results, real impact

The series created to support ASC leaders

Lindsay Alexander
ASC Marketing Manager
Medtronic
Dr. Jeffrey Roh
Chief Medical Officer
Excel Health

Episode 3

ASC insights

Real stories, real results, real impact

The series created to support ASC leaders

  • MDT_BIG

Episode 2

ASC insights

Real stories, real results, real impact

The series created to support ASC leaders

Tracy McQuay
Senior National Program Manager for ASCs
Medtronic
Emily Barnhart
VP of Strategic Sourcing
Cardinal Health
Kevin Humphrey
National VP of Non-Acute
Cardinal Health

Episode 1

ASC insights

Real stories, real results, real impact

The series created to support ASC leaders

Dr. Adam Thaler
Medical Director
Summit Health

Brought to you in partnership with our series partners

MDT_BIG

Featuring insights from

Through in-depth conversations with ASC medical directors, administrators, and clinical leaders, we're documenting real-world experiences with technology implementation, operational innovation, and strategic decision-making.

These aren't marketing stories—they're peer-to-peer insights from leaders who've faced the same challenges you're navigating today.

Featured spotlight

Episode 6

Austin F. Cheng, Gramercy Surgery Center

About this episode

Guest
Austin F. Cheng, Chief Executive Officer, Gramercy Surgery Center
Recorded
At ASCA/SAMBA, with Lindsay Alexander and Alexis Anderson
Focus
What a second-generation owner-operator watches as volume moves outpatient, from payer behavior and case complexity to weekend capacity and technology decisions

The story

Austin F. Cheng is Chief Executive Officer of Gramercy Surgery Center, which operates two independent ambulatory surgery centers in New York City. His mother founded the business as the first wholly woman-owned, non-surgeon-owned multi-specialty surgery center in New York and ran it for 20 years. Cheng was an Army JAG attorney and had only planned to take over the centers for a few weeks before COVID-19 closed the country.

Cheng sees a market that finally understands what ASCs offer. COVID taught patients to ask about their options for where to have a procedure, and payers and self-funded employers have since started steering volume outpatient.

His take? ASCs should present themselves as added capacity for the healthcare system: another access point for patients, a lower total cost of care, and a way for physicians to stay independent. He thinks ASC leaders make that case far less often than they should.

"We're not here to compete with the hospitals or the health systems."

What he covers

Why higher-acuity cases make financial sense

and why cardiovascular is following total joints and spine

What IDR arbitration is doing to out-of-network payments

and why payers now scrutinize which providers centers allow

Why anesthesia coverage sits under the staffing problem

especially in dense urban markets

How he judges which technology is worth buying

and what makes him wait

What opening Saturdays did for capacity

and who benefits from a weekend block

His advice for peers

Build the business case before the building. Cheng's mother gave him exactly one piece of advice about running the centers: make sure the money coming in is more than the money going out. It underwhelmed him at the time, and he now traces almost every problem he handles back to it. A new center needs the right partners, a management group where one is warranted, and a surgeon practice with enough volume to fill the rooms.

Featured spotlight

Episode 5

Allison Stock, Surgical Management Professionals

About this episode

Guest
Allison Stock is Chief Operations Officer at Surgical Management Professionals
Recorded
At ASCA/SAMBA, with Lindsay Alexander
Focus
What separates high-performing ASCs as margins tighten, from physician voice and culture to scheduling, supply chain partnership, and disciplined growth

The story

Allison Stock has spent 20 years in ambulatory surgery centers in nearly every role. A nurse by background, she moved from bedside to nursing director to administrator, and now serves as Chief Operations Officer at Surgical Management Professionals, where she helps independent physicians build fully functioning surgery centers from the ground up.

Her read on the market is that the centers pulling ahead are not the ones with the newest equipment. They are the ones treating operational excellence, culture, and relationships as strategy rather than overhead.

Her take? In her view, the greatest opportunity in the space is helping independent physicians maintain a genuine voice in how their centers are run. When physicians can weigh in on what supplies are used and how cases are scheduled, they stay invested. When that voice disappears, so does the motivation that makes an ASC impactful.

"Relationships are more important, sometimes than price."

What she covers

Why protecting the independent physician voice is the biggest opportunity

she sees in the market

How to balance the growth private equity has fueled

with what can be lost

What operational questions centers need to answer

before taking on higher-acuity cases

Why implant reimbursement often gates service line growth

rather than clinical readiness

Her advice for peers

Tap into the network. The ASC world is a small community. The people she has known for 20 years, spread across the country, are the ones she can call when a crisis hits and she needs to navigate something unfamiliar. Much of what feels new has already been experienced by someone.

Featured spotlight

Episode 4

Dr. Jeffrey Roh, Excel Health

About this episode

Guest
Dr. Jeffrey Roh is an orthopedic spine surgeon and Chief Medical Officer at Excel Health
Recorded
At ASCA/SAMBA, with Alexis Anderson and Lindsay Alexander
Focus
The shift from inpatient to outpatient spine care, and what it means for ASC leaders thinking about safety, case complexity, reimbursement, robotics, and AI

The story

Dr. Jeffrey Roh has built his career at the leading edge of where surgery is heading. An orthopedic spine surgeon who trained in the Midwest, he now serves as Chief Medical Officer at Excel Health, where he is growing a surgery center business across Honolulu and Southern California.

Over the last few years he has observed a transformational shift in elective spine care procedures as they move into ambulatory surgery center settings, driven first and foremost, in his opinion, by patient preference.

His take? The move to outpatient is not only economical, it is safe. For well informed patients, the choice between a large open procedure with a multi-day hospital stay and a same day procedure through an incision the size of a pencil eraser is not much of a choice at all.

"Once you go outpatient, you never go back."

What he covers

Why he sees care in the outpatient setting as safe

and, in his view, sometimes safer than the hospital

Where he draws the line today on case complexity in spine

and how that line keeps moving

Where he lands on robotics

and the barrier he sees to wider adoption

Why he is all in on AI

how his teams use it today, and where he thinks it goes next

His advice for peers

Take the time and learn it. For surgeons who are hesitant about the ASC setting, his message is direct. Do a course, visit surgeons who understand where the market is headed, and learn the setting. Not for yourself, but for your patients.

Featured spotlight

Episode 3

Medtronic & Mindray

About this collaboration

Collaboration focus
Integrating Medtronic advanced monitoring parameters directly into Mindray patient monitoring platforms for the ASC setting
Key leaders
Blake Tatum (Monitoring) and Mike Lessick (Mindray)
Portfolio scope
Four integrated Medtronic monitoring technologies on one Mindray platform: Nellcor™ pulse oximetry, Microstream™ capnography, BIS™ brain monitoring, and INVOS™ regional oximetry

The story

As ambulatory surgery centers take on higher-acuity cases and more complex procedures, monitoring decisions are becoming long-term infrastructure decisions. Medtronic acute care and monitoring's expanded collaboration with Mindray North America extends a long-standing hospital relationship into ambulatory surgery, integrating advanced monitoring technologies onto a single platform.

Their approach? Integrate industry-leading Medtronic parameters directly into Mindray's patient monitoring platforms as they are installed, so ASCs can open and operate as though they were in the hospital. The platform is modular and plug and play, letting centers activate only the technologies that fit their case mix and add parameters over time as complexity grows.

"This is not a one-time announcement. It's an ongoing innovation partnership."

The results

One system to manage

Lower total cost of ownership

Faster access to innovation

Simplified purchasing, implementation, and support

A single source of truth

Their framework for ASC monitoring decisions

Choose a platform, not a point solution. Selecting a monitoring platform is about choosing an integrated foundation that can adapt as procedures become more complex, workflows evolve, and patient populations change. So it simplifies care today while preparing the ASC for what is next.

Featured case study spotlight

Episode 2

Medtronic & Cardinal Health

About this collaboration

Collaboration focus
Strategic distribution and Performance Plus™ relationship
Key leaders
Tracy Mcquay (Medtronic), Emily Barnhart & Kevin Humphrey (Cardinal Health)
Portfolio scope
Surgical, monitoring, and intubation products across 10+ categories

The story

Behind every seamless ASC operation is an invisible network of coordination. For Cardinal Health and Medtronic, that network runs on weekly supply chain meetings, monthly performance scorecards, and a shared commitment to making complexity disappear for ASC leaders.

Their approach? Strategic collaboration that addresses 70% of an ASC's formulary while maintaining elevated inventory levels and weekly touchpoints between teams—so problems get solved before ASCs even know they exist.

"When you're working with Medtronic and Cardinal Health, it's a simple phone call."

The results

45-60%

cost savings compared to hospital outpatient department¹

One phone call resolution

for implementation challenges

Proactive opportunities

like the Microstream™ capnography agreement

Capital-light options

for easier technology integration

References 1. IQVIA Blog, March 2024; ResearchAndMarkets.com, U.S. Ambulatory Surgery Center Market Report, October 2024

Their framework for ASC success

Be intentional about your distributor — Choose partners who truly understand surgery center needs and offer reliable, resilient supply chains that control costs, reduce complexity, and give you more time to focus on patient care.

Featured case study spotlight

Episode 1

Summit Health ASC

About this ASC

ASC specialty
Urology
Technology focus
McGRATH™ MAC Video Laryngoscope

The story

When Dr. Adam Thaler became Medical Director at Summit Health's ASC three years ago, he faced a reality every ASC anesthesiologist knows: managing complex airways without the safety net of a hospital's backup resources.

His solution? Making video laryngoscopy the standard for every intubation—not just difficult airways. Every. Single. One.

"I'm on an island. I'm the last line of defense."

The results

Zero

failed intubations in 3 consecutive years

55%

cost savings compared to competitive solutions¹

100%

staff adoption across all ORs

Eliminated clinical anxiety

about airway management²

References 1. Thaler A, Mohamod D, Toron A, Torjman MC. Cost comparison of 2 video laryngoscopes in a large academic center. Journal of Clinical Outcomes Management. 2021 Jul;28(4):174–179. 2. Kriege M, Noppens RR, Turkstra T, et al.; EMMA Trial Investigators Group. A multicentre randomised controlled trial of the McGrath™ MAC video laryngoscope versus conventional laryngoscopy. Anaesthesia. 2023 Jun;78(6):722–729.

His framework for technology decisions

The VIP Test "If you're going to use this technology for a VIP patient, why wouldn't you treat everyone that way?"

About the ASC insights series

Real conversations. Real data. Real advice.

ASC insights is a multimedia series featuring candid conversations with surgery center leaders about the challenges, innovations, and strategies driving success in ambulatory care- brought to you by Outcomes Rocket and Medtronic.

Each episode combines:

Podcast interviews

with ASC medical directors, administrators, and clinical leaders sharing their firsthand experiences

Detailed case studies

with specific metrics, implementation timelines, and ROI data

Actionable frameworks

you can apply to your own technology evaluations and operational decisions

Peer insights

on what worked, what didn't, and what they'd do differently

Current focus areas

  • Airway management and patient safety
  • Anesthesia depth monitoring
  • Operational efficiency and workflow optimization
  • Technology evaluation and implementation strategies
  • Cost management and ROI demonstration

ASC insights from ASC leaders

Peer-driven content

Medical directors, administrators, and clinical leaders share their firsthand experiences.

Data-focused

Every case study includes specific metrics, ROI calculations, and measurable outcomes you can benchmark against your own center.

Actionable insights

From evaluation frameworks to implementation timelines, you'll get practical strategies you can apply immediately.

Technology-agnostic advice

While featured centers use Medtronic solutions, the decision-making frameworks and operational insights apply to any technology evaluation.

Key insights across the series

Explore the best insights from ASC leaders across the series, organized thematically.

Streamlining the squeeze: Operational efficiency insights from the frontlines of ambulatory surgery centers (ASCs)

Read the case study

If you're using Medtronic solutions (Microstream™ Capnography Monitoring Technology, McGRATH™ MAC Video Laryngoscope, Bispectral Index™ (BIS™) Monitoring System, or others) and have a story to tell, we want to hear from you.

Your experience could help fellow ASC leaders make better decisions.

Frequently asked questions

A:  No. While featured ASCs use Medtronic solutions, the decision-making frameworks, operational insights, and implementation advice apply to any technology evaluation. Our goal is to support ASC leaders with peer-driven content regardless of your current technology stack.

A:  Absolutely. All case studies and podcasts are freely available to download and share with colleagues, administrators, and clinical teams.

A:  We seek ASC leaders who have compelling stories about transformation, innovation, or overcoming common challenges—and who are willing to share real data and honest insights. If you have a story to tell, we'd love to hear from you.

A:  Yes. While our first case study focuses on urology, we're actively seeking stories from orthopedic, GI, ophthalmology, pain management, and multi-specialty ASCs.

A:  Episodes range from 20-40 minutes—designed to be consumed during a commute or between cases.

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